Privacy policy

EP HVAC respects the privacy of visitors to the Website, in particular the rights of visitors with regard to the automated processing of personal data. In the interest of full transparency towards our customers, we have therefore formulated and implemented a policy regarding these processing activities themselves, their purpose, as well as the possibilities for data subjects to exercise their rights as effectively as possible.

For all additional information regarding the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl.

Until you accept the use of cookies and other tracking systems on the website, we do not place non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone or tablet.

By continuing to visit the Website, you accept the following terms of use.

The current version of the privacy statement available on the Website is the only version applicable while you are visiting the Website, until a new version replaces the current version.

Article 1 - Legal provisions

1. Website (hereinafter also referred to as “the website”): https://ephvac.nl/
2. Controller responsible for the processing of personal data (hereinafter also referred to as: “The administrator”): EP HVAC.

Article 2 - Access to the website

Access to and use of the website is strictly personal. You may not use this website, nor the data and information provided on it, for commercial, political or advertising purposes, nor for any commercial offers, and in particular not for unsolicited electronic communications.

Article 3 - Website content

All trademarks, images, texts, comments, illustrations, (animated) images, video material, sounds, as well as all technical applications used to operate the website and, more generally, all components used on this site, are protected by law under intellectual property rights. Any reproduction, repetition, use or adaptation, in any form whatsoever, of all or part of it, including technical applications, without prior written permission from the controller, is strictly prohibited. If the administrator does not take immediate action against any infringement, this cannot be interpreted as tacit consent or a waiver of legal action.

Article 4 - Website management

For the proper management of the website, the administrator may at any time:

• suspend, interrupt or restrict access to all or part of the website for a specific category of visitors
• remove any information that may disrupt the functioning of the website or that conflicts with national or international legislation or internet etiquette
• temporarily make the website unavailable in order to carry out updates

Article 5 - Responsibilities

The administrator is in no way responsible for failures, malfunctions, difficulties or interruptions in the operation of the website that result in the website or one of its functionalities being inaccessible. The way in which you connect to the website is your own responsibility. You must take all appropriate measures to protect your equipment and data against, among other things, virus attacks on the internet. You are also solely responsible for the websites and data you consult on the internet.

The administrator is not liable for legal proceedings brought against you:

• as a result of the use of the website or services accessible via the internet
• as a result of violating the terms of this privacy policy

The administrator is not responsible for any damage that you, third parties or your equipment suffer as a result of your connection to or use of the website. You shall refrain from taking any action against the administrator as a result thereof.

If the administrator becomes involved in a dispute as a result of your use of this website, they are entitled to recover all damages suffered and yet to be suffered from you.

Article 6 - Data collection

Your data is collected by EP HVAC and one or more external processors. Personal data is defined as any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

The personal data collected on the website is mainly used by the administrator to maintain relationships with you and, where applicable, to process your orders.

Article 7 - Your rights with regard to your data

Pursuant to Article 13(2)(b) of the GDPR, everyone has the right to access, rectify or erase their personal data, or restrict the processing concerning them, as well as the right to object to the processing and the right to data portability. You may exercise these rights by contacting us via info@template.smvp-dev.nl.

Each request must be accompanied by a copy of a valid identification document, bearing your signature and stating the address at which you can be contacted. You will receive a response to your request within one month of submission. Depending on the complexity and number of requests, this period may be extended by two months if necessary.

Article 8 - Processing of personal data

In the event of a violation of any law or regulation of which the visitor is suspected and for which the authorities require personal data collected by the administrator, such data will be provided to them upon an explicit and reasoned request by those authorities, after which this personal data will no longer fall under the protection of the provisions of this privacy statement.

If certain information is required to access specific functionalities of the website, the controller will indicate the mandatory nature of this information at the time the data is requested.

Article 9 - Commercial offers

You may receive commercial offers from the administrator. If you no longer wish to receive these, please send an email to the following address: info@template.smvp-dev.nl.

If you encounter any personal data during your visit to the website, you must refrain from collecting it or from any other unauthorised use, as well as from any act that constitutes an infringement of the privacy of the person(s) concerned. The administrator is in no way responsible in the aforementioned situations.

Article 10 - Data retention period

The data collected by the website administrator is used and stored for the period determined by law.

Article 11 - Cookies

1. A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data so that you can be recognised as a visitor each time you visit our website. This makes it possible to tailor our website specifically to you and to facilitate login. When you visit our website, a banner appears informing you about the use of cookies. By continuing to use our website, you accept their use. Your consent is valid for a period of thirteen months.
2. We use the following types of cookies on our website:

• Functional cookies: such as session and login cookies for tracking session and login information.
• Anonymised analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.
• Non-anonymised analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor communication and information provision to the needs of visitors to our website.

For more information, please view our page about our Cookie policy.

Article 12 - Images and offered products

No rights can be derived from the images associated with the products offered on the website.

Article 13 - Applicable law

Dutch law applies to these terms and conditions. The court of the administrator’s place of business has exclusive jurisdiction over any disputes relating to these terms and conditions, unless a statutory exception applies.

Article 14 - Contact

For questions, product information or information about the website itself, please contact: EP HVAC, info@template.smvp-dev.nl.

This privacy statement has been applicable since until further notice.

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